1. eCommerce Solution: Eva
Eva is an E-commerce platform for retailers. Eva has a powerful engine behind the scenes of its online store, making it possible to easily manage inventory, add or remove products, calculate taxes, and everything else required to manage a website and fulfill orders.
Some of the features:
- User-Friendly Interface
- Centralized Control Panel
- Easy Customer Service efficiency
- Customer Account Management
- Track Order status and history
- E-Catalogue Management
- Product Management and Browsing
- Reports and Analytics
2. CRM Solution: PocketsCRM
Pockets is an add-on Customer Relationship Management (CRM) program built to run seamlessly with Retail Pro.
Some of the features:
- Allow for a Robust Customer Loyalty Points Program (CLP) .
- Enable Real-Time Points and Customer Transaction Updating across all Stores
- Allow for Customer Reach Out and Communication
- Run Customer Analytics on Campaigns
- Enrich Customer Data
- Collect & Manage feedback & complaints from POS/BackOffice